Posts tagged as:

personal development

When working with clients one of the first things we do is go through a discovery process. You might think clients already know everything about their business but the truth is, most companies only look at the data in one way–the way they always have. By introducing new ways to analyze the data and integrate [...]

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The first five minutes.

by margaretreynolds on December 2, 2010

in CUSTOMER EXPERIENCE,STRATEGIC LEADERSHIP

It really boils down to the first five minutes. How do you handle the first five minutes of an important opportunity? To do it well, you have to be practiced, almost intuitive, and true to your values and training to react the way you intend in that first five minutes. Why is the first five [...]

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Leaders of the Future: Women?

by margaretreynolds on July 22, 2010

in STRATEGIC LEADERSHIP

There is a growing conversation that the majority of the leaders in the future will be women. It is not a gender bias, but rather an observable and documentable fact that women are emerging as the more prepared and more aligned demographic with the growth sectors of the economy. It is not a revolution, but [...]

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What is the difference between those who succeed and those who don’t? Attitude. The first step to success is believing you can. As Mark Emkes, recently retired CEO of Bridgestone Americas, said in a recent interview, “if you don’t think you will hit the baseball, you won’t.” The great thing about attitude is, it is [...]

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When my oldest son graduated from high school, I gave him a book called Real Life Begins After High School. I love to read and, unfortunately, he doesn’t, so it sat unused. I decided that I would read it cover to cover, and over the course of the summer before he went off to college, [...]

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